Unable to load FFProbe

[articleten-andy]

When I upload a file and call the addMedia() method my file gets uploaded and placed in its correct numeric folder on the server (in storage), and the model is created in the database all fine.

However if it's a video file it fails on the process of creating the thumbnail with the following error.

Unable to load FFProbe {"userId":1,"exception":"[object] (FFMpeg\Exception\ExecutableNotFoundException(code: 0): Unable to load FFProbe at /home/staging/staging.mysite.co.uk/vendor/php-ffmpeg/php-ffmpeg/src/FFMpeg/Driver/FFProbeDriver.php:50)

In my media-library config I have the lines

'ffmpeg_path' => env('FFMPEG_PATH', '/usr/bin/ffmpeg'),
'ffprobe_path' => env('FFPROBE_PATH', '/usr/bin/ffprobe'),

and I don't have anything overwriting those from my ENV.
I've checked the paths and ffmpeg and ffprobe exist in the bin folder.

Weirdly though if I run the artisan command...

php artisan media-library:regenerate --ids=1

...It does generate the thumbnail without any issue.

The above also ALL works fine when I run my site on windows under Laragon with a forced path to ffmpeg and ffprobe set in my ENV file.

Any thoughts?

[ehsandevs]

I have the same problem on kubectnetes.

complete stacktrace:

Alchemy\BinaryDriver\Exception\ExecutableNotFoundException: Executable not found, proposed : /usr/bin/ffprobe in /var/www/vendor/php-ffmpeg/php-ffmpeg/src/Alchemy/BinaryDriver/AbstractBinary.php:159
Stack trace:
#0 /var/www/vendor/php-ffmpeg/php-ffmpeg/src/FFMpeg/Driver/FFProbeDriver.php(50): Alchemy\BinaryDriver\AbstractBinary::load(Array, NULL, Object(Alchemy\BinaryDriver\Configuration))
#1 /var/www/vendor/php-ffmpeg/php-ffmpeg/src/FFMpeg/FFProbe.php(220): FFMpeg\Driver\FFProbeDriver::create(Object(Alchemy\BinaryDriver\Configuration), NULL)
#2 /var/www/vendor/php-ffmpeg/php-ffmpeg/src/FFMpeg/FFMpeg.php(130): FFMpeg\FFProbe::create(Array, NULL, Object(Symfony\Component\Cache\Adapter\ArrayAdapter))
#3 /var/www/vendor/spatie/laravel-medialibrary/src/Conversions/ImageGenerators/Video.php(15): FFMpeg\FFMpeg::create(Array)
#4 /var/www/vendor/spatie/laravel-medialibrary/src/Conversions/Actions/PerformConversionAction.php(22): Spatie\MediaLibrary\Conversions\ImageGenerators\Video->convert('/var/www/storag...', Object(Spatie\MediaLibrary\Conversions\Conversion))
#5 /var/www/vendor/spatie/laravel-medialibrary/src/Conversions/FileManipulator.php(75): Spatie\MediaLibrary\Conversions\Actions\PerformConversionAction->execute(Object(Spatie\MediaLibrary\Conversions\Conversion), Object(Modules\Media\Models\Media), '/var/www/storag...')
#6 /var/www/vendor/laravel/framework/src/Illuminate/Collections/Traits/EnumeratesValues.php(261): Spatie\MediaLibrary\Conversions\FileManipulator->Spatie\MediaLibrary\Conversions\{closure}(Object(Spatie\MediaLibrary\Conversions\Conversion), 0)
#7 /var/www/vendor/spatie/laravel-medialibrary/src/Conversions/FileManipulator.php(75): Illuminate\Support\Collection->each(Object(Closure))
#8 /var/www/vendor/spatie/laravel-medialibrary/src/Conversions/Jobs/PerformConversionsJob.php(29): Spatie\MediaLibrary\Conversions\FileManipulator->performConversions(Object(Spatie\MediaLibrary\Conversions\ConversionCollection), Object(Modules\Media\Models\Media), false)
#9 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob->handle(Object(Spatie\MediaLibrary\Conversions\FileManipulator))
#10 /var/www/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#11 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(95): Illuminate\Container\Util::unwrapIfClosure(Object(Closure))
#12 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\Container\BoundMethod::callBoundMethod(Object(Illuminate\Foundation\Application), Array, Object(Closure))
#13 /var/www/vendor/laravel/framework/src/Illuminate/Container/Container.php(696): Illuminate\Container\BoundMethod::call(Object(Illuminate\Foundation\Application), Array, Array, NULL)
#14 /var/www/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(126): Illuminate\Container\Container->call(Array)
#15 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(170): Illuminate\Bus\Dispatcher->Illuminate\Bus\{closure}(Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob))
#16 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob))
#17 /var/www/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(130): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#18 /var/www/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(126): Illuminate\Bus\Dispatcher->dispatchNow(Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob), false)
#19 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(170): Illuminate\Queue\CallQueuedHandler->Illuminate\Queue\{closure}(Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob))
#20 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob))
#21 /var/www/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(121): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#22 /var/www/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(69): Illuminate\Queue\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\Queue\Jobs\RedisJob), Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob))
#23 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\Queue\CallQueuedHandler->call(Object(Illuminate\Queue\Jobs\RedisJob), Array)
#24 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(442): Illuminate\Queue\Jobs\Job->fire()
#25 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(392): Illuminate\Queue\Worker->process('redis', Object(Illuminate\Queue\Jobs\RedisJob), Object(Illuminate\Queue\WorkerOptions))
#26 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(178): Illuminate\Queue\Worker->runJob(Object(Illuminate\Queue\Jobs\RedisJob), 'redis', Object(Illuminate\Queue\WorkerOptions))
#27 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\Queue\Worker->daemon('redis', 'default', Object(Illuminate\Queue\WorkerOptions))
#28 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\Queue\Console\WorkCommand->runWorker('redis', 'default')
#29 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\Queue\Console\WorkCommand->handle()
#30 /var/www/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#31 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(95): Illuminate\Container\Util::unwrapIfClosure(Object(Closure))
#32 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\Container\BoundMethod::callBoundMethod(Object(Illuminate\Foundation\Application), Array, Object(Closure))
#33 /var/www/vendor/laravel/framework/src/Illuminate/Container/Container.php(696): Illuminate\Container\BoundMethod::call(Object(Illuminate\Foundation\Application), Array, Array, NULL)
#34 /var/www/vendor/laravel/framework/src/Illuminate/Console/Command.php(213): Illuminate\Container\Container->call(Array)
#35 /var/www/vendor/symfony/console/Command/Command.php(279): Illuminate\Console\Command->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle))
#36 /var/www/vendor/laravel/framework/src/Illuminate/Console/Command.php(182): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle))
#37 /var/www/vendor/symfony/console/Application.php(1094): Illuminate\Console\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#38 /var/www/vendor/symfony/console/Application.php(342): Symfony\Component\Console\Application->doRunCommand(Object(Illuminate\Queue\Console\WorkCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#39 /var/www/vendor/symfony/console/Application.php(193): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#40 /var/www/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#41 /var/www/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\Foundation\Console\Kernel->handle(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#42 /var/www/artisan(16): Illuminate\Foundation\Application->handleCommand(Object(Symfony\Component\Console\Input\ArgvInput))
#43 {main}

Next FFMpeg\Exception\ExecutableNotFoundException: Unable to load FFProbe in /var/www/vendor/php-ffmpeg/php-ffmpeg/src/FFMpeg/Driver/FFProbeDriver.php:52
Stack trace:
#0 /var/www/vendor/php-ffmpeg/php-ffmpeg/src/FFMpeg/FFProbe.php(220): FFMpeg\Driver\FFProbeDriver::create(Object(Alchemy\BinaryDriver\Configuration), NULL)
#1 /var/www/vendor/php-ffmpeg/php-ffmpeg/src/FFMpeg/FFMpeg.php(130): FFMpeg\FFProbe::create(Array, NULL, Object(Symfony\Component\Cache\Adapter\ArrayAdapter))
#2 /var/www/vendor/spatie/laravel-medialibrary/src/Conversions/ImageGenerators/Video.php(15): FFMpeg\FFMpeg::create(Array)
#3 /var/www/vendor/spatie/laravel-medialibrary/src/Conversions/Actions/PerformConversionAction.php(22): Spatie\MediaLibrary\Conversions\ImageGenerators\Video->convert('/var/www/storag...', Object(Spatie\MediaLibrary\Conversions\Conversion))
#4 /var/www/vendor/spatie/laravel-medialibrary/src/Conversions/FileManipulator.php(75): Spatie\MediaLibrary\Conversions\Actions\PerformConversionAction->execute(Object(Spatie\MediaLibrary\Conversions\Conversion), Object(Modules\Media\Models\Media), '/var/www/storag...')
#5 /var/www/vendor/laravel/framework/src/Illuminate/Collections/Traits/EnumeratesValues.php(261): Spatie\MediaLibrary\Conversions\FileManipulator->Spatie\MediaLibrary\Conversions\{closure}(Object(Spatie\MediaLibrary\Conversions\Conversion), 0)
#6 /var/www/vendor/spatie/laravel-medialibrary/src/Conversions/FileManipulator.php(75): Illuminate\Support\Collection->each(Object(Closure))
#7 /var/www/vendor/spatie/laravel-medialibrary/src/Conversions/Jobs/PerformConversionsJob.php(29): Spatie\MediaLibrary\Conversions\FileManipulator->performConversions(Object(Spatie\MediaLibrary\Conversions\ConversionCollection), Object(Modules\Media\Models\Media), false)
#8 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob->handle(Object(Spatie\MediaLibrary\Conversions\FileManipulator))
#9 /var/www/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#10 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(95): Illuminate\Container\Util::unwrapIfClosure(Object(Closure))
#11 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\Container\BoundMethod::callBoundMethod(Object(Illuminate\Foundation\Application), Array, Object(Closure))
#12 /var/www/vendor/laravel/framework/src/Illuminate/Container/Container.php(696): Illuminate\Container\BoundMethod::call(Object(Illuminate\Foundation\Application), Array, Array, NULL)
#13 /var/www/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(126): Illuminate\Container\Container->call(Array)
#14 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(170): Illuminate\Bus\Dispatcher->Illuminate\Bus\{closure}(Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob))
#15 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob))
#16 /var/www/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(130): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#17 /var/www/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(126): Illuminate\Bus\Dispatcher->dispatchNow(Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob), false)
#18 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(170): Illuminate\Queue\CallQueuedHandler->Illuminate\Queue\{closure}(Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob))
#19 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob))
#20 /var/www/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(121): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#21 /var/www/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(69): Illuminate\Queue\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\Queue\Jobs\RedisJob), Object(Spatie\MediaLibrary\Conversions\Jobs\PerformConversionsJob))
#22 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\Queue\CallQueuedHandler->call(Object(Illuminate\Queue\Jobs\RedisJob), Array)
#23 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(442): Illuminate\Queue\Jobs\Job->fire()
#24 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(392): Illuminate\Queue\Worker->process('redis', Object(Illuminate\Queue\Jobs\RedisJob), Object(Illuminate\Queue\WorkerOptions))
#25 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(178): Illuminate\Queue\Worker->runJob(Object(Illuminate\Queue\Jobs\RedisJob), 'redis', Object(Illuminate\Queue\WorkerOptions))
#26 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\Queue\Worker->daemon('redis', 'default', Object(Illuminate\Queue\WorkerOptions))
#27 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\Queue\Console\WorkCommand->runWorker('redis', 'default')
#28 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\Queue\Console\WorkCommand->handle()
#29 /var/www/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#30 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(95): Illuminate\Container\Util::unwrapIfClosure(Object(Closure))
#31 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\Container\BoundMethod::callBoundMethod(Object(Illuminate\Foundation\Application), Array, Object(Closure))
#32 /var/www/vendor/laravel/framework/src/Illuminate/Container/Container.php(696): Illuminate\Container\BoundMethod::call(Object(Illuminate\Foundation\Application), Array, Array, NULL)
#33 /var/www/vendor/laravel/framework/src/Illuminate/Console/Command.php(213): Illuminate\Container\Container->call(Array)
#34 /var/www/vendor/symfony/console/Command/Command.php(279): Illuminate\Console\Command->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle))
#35 /var/www/vendor/laravel/framework/src/Illuminate/Console/Command.php(182): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle))
#36 /var/www/vendor/symfony/console/Application.php(1094): Illuminate\Console\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#37 /var/www/vendor/symfony/console/Application.php(342): Symfony\Component\Console\Application->doRunCommand(Object(Illuminate\Queue\Console\WorkCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#38 /var/www/vendor/symfony/console/Application.php(193): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#39 /var/www/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#40 /var/www/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\Foundation\Console\Kernel->handle(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#41 /var/www/artisan(16): Illuminate\Foundation\Application->handleCommand(Object(Symfony\Component\Console\Input\ArgvInput))
#42 {main}